Introducing The Kindness Performance Indicator (KiPI)
We are very good at working with numbers; they form the universal language that translates into business failure or success. In fact, everything of value, whether tangible or intangible, is translated into figures to enable us to gauge our business performance. It’s a straightforward method of measuring, monitoring and improving our business operations and, as we all know, what get’s measured gets done – a mantra that most leaders recognize and deploy on a daily basis.
But are we measuring the right things?
Do our increasingly connected and collaborative business networks require new ways to measure success? As knowledge and data rapidly become a powerful new business currency and social connectivity becomes the latest engagement model, it’s time for us all to focus on our most important asset – our people.
Corporate performance measurement … Continue reading ...